Our goal is to enable you to complete these services on your own. However, we recognize that there are difficult problems and unusual IT configurations that may require professional services.
We will provide a statement of work, forecast a budget and have our project management team check in with you monthly.
All additional services not included in the Schedule A Subscription should be ordered in accordance with the Master Service Agreement by mailing service requests to Support@digitalwarroom.com
Please note: email help desk is always free. Training and project management are free during onboarding in hosted subscriptions.
Our professional services pricing is best viewed in PDF form:
INCLUDED SERVICE |
Price |
Standard Matter Management Identify and recommend customer requirements, oversee evidence control, manage resources in line with schedule and budget. |
Included |
Email Support Desk Use of Digital WarRoom support desk email, support@digitalwarroom.com, is the primary included support service for answering questions related to DWR software, asking for training and documentation support or ordering Schedule B services IAW the Master service agreement. |
Included |
Platform Maintenance and upgrades |
Included |
Onboarding Hands on training at the beginning of a Schedule A engagement to ensure customer understands tool operation and best practices. |
Included |
FORENSIC PRESERVATION |
Hourly Rate |
Not to Exceed Price |
Forensic Preservation: Forensic image or copy. Collection from original media, computers or network servers, cell phones and portable devices. We will support your IT staff or do it for you if you send us the devices. |
$225 |
$400 / HD |
Multiple Forensic Images – Daily rate on site or remote One consultant can image 6-12 drives per day (on average) |
$225 |
$2,000 / Day / Consultant |
Multiple Forensic Copies – Daily rate on site or remote |
$225 |
$2,000 / Day / Consultant |
Non-Standard Acquisition ESI collection from corporate WIKIs, SharePoint systems or other collaborative applications, Google Docs or other cloud applications, proprietary or custom sources or formats. Includes initial consultation. |
$225 |
|
PROCESS COLLECTION |
Hourly Rate |
Not to Exceed Price |
Pre-Processing Preparation and triage of file content in preparation for DWR processing (examples: oversized PST files, text chat communications threads, self-extracting, journaled emails, bespoke JSON file rendering, etc) |
$225 |
|
Processing and Client Data Ingestion Our consultants will use your subscription to assist in extracting email messages, documents and metadata from containers (over 500 file types). Remove application and system files, generate unique MD5 fingerprints, de-duplicate and index documents |
$225 |
|
DATA MINING – CONSULT |
Hourly Rate |
Not to Exceed Price |
Data Mining and Consulting Expert support for defensible gross relevancy culling. Employ custom queries, reports, searches to inform case strategy and decisions. Our consultants excel at analytics services and consulting. We provide insight into the document corpus, helping to characterize the content while informing and supporting decisions. Examples include analysis & isolation of targeted document sets; infer activities via analysis of metadata and document content. |
$225 |
|
Policy, Filter, and Post to Review Support for gross relevancy analysis; conduct initial filtering, develop cull policies, run filters and make documents available for review. |
$225 |
|
PRIVILEGE SUPPORT |
||
Privilege Review Support and Log Generation Conduct term searches to identify potentially privileged documents; sample results; QC for accuracy and create a Privilege Log. |
$225 |
|
OPERATE TOOL |
|
|
Operate Tools and Reports DWR consultants will supplement your practice support team in support of with standard use of tool in administrative tasks, running searches, standard reports. |
$225 |
PRODUCTION SUPPORT
|
List Price |
Not to Exceed Price |
Production Setup Define protocol, set rules, isolate and order documents identify and manage mark conflicts and broken families, standard load file creation. |
$225 / Hour |
$1,000 |
Endorsements DWR consultants will convert documents to images, endorse with Bates numbers and PODs and OCR results on your behalf |
$0.05 / Page |
$0.05 / Page |
Native Document Production Define protocol, set rules, isolate and order documents identify and manage mark conflicts and broken families, produce documents in native format. |
$225 / Hour |
$500 / Production |
Custom Load File Produce a non-standard load file. (Examples: non-standard columns, fields, headers, delimiters; segmentation; cross-references; many-to-one references.) |
$225 / Hour |
$500 / Load File |
EXPERT SERVICES |
Hourly Rate |
Not to Exceed Price |
Specialty Service Fee Experienced senior consultants provide workflow planning, preparation of declarations, and management of cost-shifting and taxation of fees. DWR has significant experience and a broad scope of expert capability across EDRM. |
$250 |
|
Expert Witness Services for Deposition & Testimony |
$350 |
|
Source Code Disclosure Support |
$250 |
GIST MODELING |
Unit Price |
Not to exceed |
Gist Model Creation Tracks attorney work product to apply GIST prioritization scores to documents. |
$2000 / decision model |
10 hours of consulting |
Technology Assisted Review Consulting Assistance with document review workflows and interpretation and use of GIST results. Appling suggested GIST scores for use in achieving defensible document disclosure deadlines. |
$225 / Hour |
|
PROCESS ADVERSE |
Unit Price |
Not to exceed |
Load Third Party or Adverse Party Productions Assist with the loading and metadata overlay of adverse and third-party structured productions. |
$225 |
$500 / Volume |
Data Analysis Characterize corpus and report on options. Identify problems, non-adherence to ESI agreement, Bates gaps, and grossly irrelevant material; load file anomalies |
$225 |
|
Adverse Load File Support Triage and fix non-compliant load file (bad delimiters, extracted text, Bates sequencing issues, etc.) We can correct any non-compliant production. |
$225 |
|
MATTER ARCHIVE |
Unit Price |
Not to exceed |
Matter Archive Assistance in archiving matters or parts of matters to external media for cost control, matter closeout or matter suspension. |
$200 / Hour |
$200 / Matter |
Export to other Platforms Archiving DWR matters in alternate formats for import into other industry platforms can be accommodated by senior DWR database consultants with feedback from the requesting party. |
$225 / Hour |
$1000 / Matter |
Media Connection Service Connecting and disconnecting physical media to the hosted DWR environment. Includes management and access control source media as well as any time to prepare media transfer and shipping. |
$50 / Media |
|
Digital WarRoom®, also doing business as GGO LLC, spun out of K&L Gates in 2002 as a full service eDiscovery vendor. After managing over 10,000 large matters for hundreds of law firms, corporations, and GCs, we began developing our own eDiscovery software for sale and use by our customers. In 2012, we began to migrate our business model to a SaaS, subscription eDiscovery Company, noting major trends among eDiscovery vendors in the industry that prices are commoditizing and technology is giving legal professionals the power to deliver discovery services themselves. We’re here to help you meet your legal requirements and as stated in Rule #1 of the FRCP, enable you to provide “Just, Speedy and Inexpensive” eDiscovery.
Schedule a demo and learn why Digital War Room is one of the top ediscovery vendors on the market today.