Professional Services

    Lacking Expertise To Solve An Unusual Problem? Lacking Man Power To Meet Your Deadline? Our Consultants Will Take Care Of It

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    Our goal is to enable you to complete these services on your own. However, we recognize that there are difficult problems and unusual IT configurations that may require professional services. 

    We will provide a statement of work, forecast a budget and have our project management team check in with you monthly.

    All additional services not included in the Schedule A Subscription should be ordered in accordance with the Master Service Agreement by mailing service requests to Support@digitalwarroom.com

     

    Please note: email help desk is always free. Training and project management are free during onboarding in hosted subscriptions.

    Our professional services pricing is best viewed in PDF form:

    View Services Pricing

     

     

    INCLUDED SERVICE

    Price

    Standard Matter Management

    Identify and recommend customer requirements, oversee evidence control, manage resources in line with schedule and budget.

    Included

    Email Support Desk

    Use of Digital WarRoom support desk email, support@digitalwarroom.com, is the primary included support service for answering questions related to DWR software, asking for training and documentation support or ordering Schedule B services IAW the Master service agreement.

    Included

    Platform Maintenance and upgrades

    Included

    Onboarding

    Hands on training at the beginning of a Schedule A engagement to ensure customer understands tool operation and best practices.

    Included

     

     

    FORENSIC PRESERVATION

    Hourly Rate

    Not to Exceed Price

    Forensic Preservation:  Forensic image or copy. Collection from original media, computers or network servers, cell phones and portable devices. We will support your IT staff or do it for you if you send us the devices.

    $225

    $400 / HD

    Multiple Forensic Images – Daily rate on site or remote

    One consultant can image 6-12 drives per day (on average)

    $225

    $2,000 / Day / Consultant

    Multiple Forensic Copies – Daily rate on site or remote

    $225

    $2,000 / Day / Consultant

    Non-Standard Acquisition

    ESI collection from corporate WIKIs, SharePoint systems or other collaborative applications, Google Docs or other cloud applications, proprietary or custom sources or formats.  Includes initial consultation.

    $225

     

     

     

     

    PROCESS COLLECTION

    Hourly Rate

    Not to Exceed Price

    Pre-Processing

    Preparation and triage of file content in preparation for DWR processing (examples: oversized PST files, text chat communications threads, self-extracting, journaled emails, bespoke JSON file rendering, etc)

    $225

     

    Processing and Client Data Ingestion

    Our consultants will use your subscription to assist in extracting email messages, documents and metadata from containers (over 500 file types). Remove application and system files, generate unique MD5 fingerprints, de-duplicate and index documents

    $225

     

     

    DATA MINING – CONSULT

    Hourly Rate

    Not to Exceed Price

    Data Mining and Consulting

    Expert support for defensible gross relevancy culling.  Employ custom queries, reports, searches to inform case strategy and decisions. Our consultants excel at analytics services and consulting. We provide insight into the document corpus, helping to characterize the content while informing and supporting decisions. Examples include analysis & isolation of targeted document sets; infer activities via analysis of metadata and document content.

    $225

     

    Policy, Filter, and Post to Review

    Support for gross relevancy analysis; conduct initial filtering, develop cull policies, run filters and make documents available for review.

    $225

     

    PRIVILEGE SUPPORT

       

    Privilege Review Support and Log Generation

    Conduct term searches to identify potentially privileged documents; sample results; QC for accuracy and create a Privilege Log.

    $225

     

    OPERATE TOOL

     

     

    Operate Tools and Reports

    DWR consultants will supplement your practice support team in support of with standard use of tool in administrative tasks, running searches, standard reports.

    $225

     

     

     

     

     

    PRODUCTION SUPPORT

     

    List Price

    Not to Exceed Price

    Production Setup

    Define protocol, set rules, isolate and order documents identify and manage mark conflicts and broken families, standard load file creation. 

    $225 / Hour

    $1,000

    Endorsements

    DWR consultants will convert documents to images, endorse with Bates numbers and PODs and OCR results on your behalf

    $0.05 / Page

    $0.05 / Page

    Native Document Production

    Define protocol, set rules, isolate and order documents identify and manage mark conflicts and broken families, produce documents in native format. 

    $225 / Hour

    $500 / Production

    Custom Load File

    Produce a non-standard load file. (Examples: non-standard columns, fields, headers, delimiters; segmentation; cross-references; many-to-one references.)

    $225 / Hour

    $500 / Load File

     

     

    EXPERT SERVICES

    Hourly Rate

    Not to Exceed Price

    Specialty Service Fee

    Experienced senior consultants provide workflow planning, preparation of declarations, and management of cost-shifting and taxation of fees.  DWR has significant experience and a broad scope of expert capability across EDRM.

    $250

     

    Expert Witness Services for Deposition & Testimony

    $350

     

    Source Code Disclosure Support
    Setup and manage locked-down review environment for source code.  Project scoping and fixed-fee estimates available.

    $250

     

     

    GIST MODELING

    Unit Price

    Not to exceed

    Gist Model Creation

    Tracks attorney work product to apply GIST prioritization scores to documents. 

    $2000 / decision model

    10 hours of consulting

    Technology Assisted Review Consulting

    Assistance with document review workflows and interpretation and use of GIST results.  Appling suggested GIST scores for use in achieving defensible document disclosure deadlines.

    $225 / Hour

     

     

     

    PROCESS ADVERSE

    Unit Price

    Not to exceed

    Load Third Party or Adverse Party Productions

    Assist with the loading and metadata overlay of adverse and third-party structured productions.

    $225

    $500 / Volume

    Data Analysis

    Characterize corpus and report on options. Identify problems, non-adherence to ESI agreement, Bates gaps, and grossly irrelevant material; load file anomalies

    $225

     

    Adverse Load File Support

    Triage and fix non-compliant load file (bad delimiters, extracted text, Bates sequencing issues, etc.) We can correct any non-compliant production.

    $225

     

     

    MATTER ARCHIVE

    Unit Price

    Not to exceed

    Matter Archive

    Assistance in archiving matters or parts of matters to external media for cost control, matter closeout or matter suspension.

    $200 / Hour

    $200 / Matter

    Export to other Platforms

    Archiving DWR matters in alternate formats for import into other industry platforms can be accommodated by senior DWR database consultants with feedback from the requesting party.

    $225 / Hour

    $1000 / Matter

    Media Connection Service

    Connecting and disconnecting physical media to the hosted DWR environment.  Includes management and access control source media as well as any time to prepare media transfer and shipping.

    $50 / Media