Professional Services

Standard Matter Management

Identify and recommend customer requirements, oversee evidence control, manage resources in line with schedule and budget.

Included

Email Support Desk

Use of Digital WarRoom support desk email, support@digitalwarroom.com, is the primary included support service for answering questions related to DWR software, asking for training and documentation support or ordering Schedule B services IAW the Master service agreement.

Included

Remote Forensic Preservation support

Experience Digital WarRoom consultants will work with you or your client, via phone,  Zoom, or quick reference cards to assist and advise in the Identification and Collection of potentially responsive ESI. We instruct and support your IT staff in best best practices for collecting forensically sound ESI from computers or network servers, cell phones and portable devices, web sites, social media, texts and other commonly used ESI.  

Included

Onboarding

Hands on training at the beginning of a Schedule A engagement to ensure customer understands tool operation and best practices.

Included

Migration from other platforms

Digital WarRoom senior consultants will assist manage and own the migration of documents, metadata, work product and productions from competitive or legacy platforms including but not limited to Relativity, LogicKull, eDiscovery Point, CS Disco, Nuix, Summation and Concordance.

Included

Matter Archive

Assistance in archiving matters or parts of matters to external media for cost control, matter closeout or matter suspension.

Included

Platform Maintenance and upgrades

Included

PROCESS COLLECTION 

Hourly Rate

Not to Exceed Price

Processing and Client Data Ingestion

Our consultants will use your subscription to assist in extracting email messages, documents and metadata from containers (over 500 file types). Remove application and system files, generate unique MD5 fingerprints, de-duplicate and index documents

$225

$225 per collection

Data Mining and Consulting 

Expert support for defensible gross relevancy culling.  Employ custom queries, reports, searches to inform case strategy and decisions. Our consultants excel at analytics services and consulting. We provide insight into the document corpus, helping to characterize the content while informing and supporting decisions. Examples include analysis & isolation of targeted document sets; infer activities via analysis of metadata and document content.

$225

Policy, Filter, and Post to Review

Support for gross relevancy analysis; conduct initial filtering, develop cull policies, run filters and make documents available for review.

$225

PRIVILEGE SUPPORT

Privilege Review Support and Log Generation

Conduct term searches to identify potentially privileged documents; sample results; QC for accuracy, and create, export and prepare a Privilege Log.

$225

OPERATE TOOL

Operate Tools and Create Reports

DWR consultants will supplement your practice support team in support of with standard use of tool in administrative tasks, running searches, standard reports.

$225

Production Setup

Define protocol, set rules, isolate and order documents identify and manage mark conflicts and broken families, standard load file creation. 

$225 / Hour

$1,000

Endorsements

DWR consultants will convert documents to images, endorse with Bates numbers and PODs and OCR results on your behalf.  Per page price is negotiable based on volume.

$0.05 / Page

$0.05 / Page

Native Document Production

Define protocol, set rules, isolate and order documents identify and manage mark conflicts and broken families, produce documents in native format. 

$225 / Hour

$500 / Production

Custom Load File

Produce a non-standard load file. (Examples: non-standard columns, fields, headers, delimiters; segmentation; cross-references; many-to-one references.)

$225 / Hour

$250/ Load File

Specialty Service Fee

Experienced senior consultants provide workflow planning, preparation of declarations, and management of cost-shifting and taxation of fees.  DWR has significant experience and a broad scope of expert capability across EDRM.

$250

Expert Witness Services for Deposition & Testimony

$350

Source Code Disclosure Support
Setup and manage locked-down review environment for source code.  Project scoping and fixed-fee estimates available.

$250

Gist Model Creation

Tracks attorney work product to apply GIST prioritization scores to documents. 

$2000 model

20 hours of consulting

Technology Assisted Review Consulting

Assistance with document review workflows and interpretation and use of GIST results.  Appling suggested GIST scores for use in achieving defensible document disclosure deadlines.

$225 / Hour

Load Third Party or Adverse Party Productions

Assist with the loading and metadata overlay of adverse and third-party structured productions.

$225

$500 / Volume

Data Analysis

Characterize corpus and report on options. Identify problems, non-adherence to ESI agreement, Bates gaps, and grossly irrelevant material; load file anomalies

$225

Adverse Load File Support

Triage and fix non-compliant load file (bad delimiters, extracted text, Bates sequencing issues, etc.) We can correct any non-compliant production.

$225

$500/ Volume

Matter Archive

Assistance in archiving matters or parts of matters to external media for cost control, matter closeout or matter suspension.

Included

Included

Export to other Platforms

Archiving DWR matters in alternate formats for import into other industry platforms can be accommodated by senior DWR database consultants with feedback from the requesting party.

$225 / Hour

$1000 / Matter

Media Connection Service

Suppling, Connecting and disconnecting physical media to the hosted DWR environment.  Includes management and access control source media as well as any time to prepare media transfer and shipping.

$150 / Hard drive

includes Shipping fees