---
title: "Understanding Digital WarRoom: Your Go-To eDiscovery Software and SaaS Partner"
description: At Digital WarRoom, we frequently receive a core set of questions from potential partners and clients evaluating their eDiscovery options.
image: https://www.digitalwarroom.com/hubfs/understanding-digital-warroom-your-go-to-ediscovery-software-and-saas-partner-img.jpg
---

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- Understanding Digital WarRoom: Your Go-To eDiscovery Software and SaaS Partner

# Understanding Digital WarRoom: Your Go-To eDiscovery Software and SaaS Partner

Posted by [Bill Gallivan](https://www.digitalwarroom.com/blog/author/bill-gallivan) | Wed, May 14, 2025

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**Frequently asked questions.**

At **Digital WarRoom**, we frequently receive a core set of questions from potential partners and clients evaluating their eDiscovery options. This blog post is designed to answer those questions clearly and transparently, providing a comprehensive look at who we are, what we do, and how we support our clients.

1. ** Is DWR eDiscovery a software vendor for an eDiscovery services company?**

We are primarily a **software/SaaS vendor** offering powerful eDiscovery tools designed for in-house use by law firms, corporations, and government agencies. While we offer **optional professional services** (billed at $250/hour), we focus on equipping our users to be **largely self-sufficient**.

Here’s what sets us apart:

- **Unlimited training and support** via Zoom, phone, or email—**at no additional cost**.
- Our training is always tailored to **client data, real objectives, and deadlines**.
- We include **advisory services** on ESI protocols and best practices for preservation before processing.
- While some clients rely on us as a full-service provider, that is not our primary business model—**professional services account for less than 10% of our revenue**.

1. ** Does Digital WarRoom provide services for United States corporations or entities?**

Municipal governments, corporations, and law firms are the majority of our clients based in the United States. Our solutions are tailored to meet the unique regulatory, compliance, and workflow needs of these organizations.

1. ** Can your eDiscovery software or team de-duplicate emails?**

YES. De-duplication is a foundational feature of our platform. Our software supports:

- **Forensic **deduplication
- **Near **deduplication
- **Thread deduplication **management & visualization
- **Workflows that propagate work-product**, avoiding duplicative review across custodians and datasets

1. ** Can DWR software categorize, review, and search documents?**

Yes—this is **core functionality** of the Digital WarRoom platform. Our tools are built from the ground up for **categorization, review workflows, and advanced search** capabilities. We strongly recommend scheduling a demo with our team if you’d like to see it in action.

1. ** What is the DWR eDiscovery pricing structure?**

We pride ourselves on **transparent, straightforward pricing**, which is listed publicly on our website. Here's a quick overview:

- **On-Premises License (Single User):** $2,500/year
- **On-Premises License (Multi User):** $6,900/year
- **Single Matter Hosted: **Starts at $500/matter/month
- **Private Cloud Deployment:** 
    - $2,000/month for up to 500GB of active data
    - $1/GB/month for additional active data
    - $0.25/GB/month for inactive (Nearline) matters

While **professional services** and **technical paralegal support** are optional, they are optional. We aim to make our clients successful through training and support—included in the subscription.

1. ** Does DWR eDiscovery you have brochures or promotional materials?**

Our **website** serves as the most up-to-date and comprehensive source of information. For those who prefer video content, we host a range of tutorials and walkthroughs on our **dedicated video server**. Please note that **YouTube content may be outdated or incomplete **— always refer to our website or contact us directly for the latest materials.

If you're exploring eDiscovery platforms that combine potent tools with unmatched client support, **Digital WarRoom** is ready to help. Let’s discuss how we can make your review process more efficient, transparent, and cost-effective.

📞 **Schedule a demo : **  
📧 **Contact our team**  
🌐 **Visit** [https://www.digitalwarroom.com](https://www.digitalwarroom.com)

#### Written by [Bill Gallivan](https://www.digitalwarroom.com/blog/author/bill-gallivan)

Bill Gallivan from Digital WarRoom shares expert insights on eDiscovery and legal technology. Maximize efficiency and data security in your processes.

[LinkedIn](https://www.linkedin.com/in/bill-gallivan-7ba410/)

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