Wiki & Collaboration Applications

A wiki is typically a web application, which allows people to add, modify, or delete content in collaboration with others.

Collaborative software applications help facilitate action-oriented teams working together over geographic distances by providing tools that aid communication, collaboration and the process of problem solving. Some collaborative software applications support project management functions, such as task assignments, time-managing deadlines, and shared calendars. These applications range from large-scale enterprise systems to free-ware for small companies.

Examples of Wiki and Collaborative applications:

  • Adobe LiveCycle
  • Basecamp
  • Confluence
  • EMC Documentum
  • Microsoft SharePoint
  • Salesforce.com
  • SAP Streamwork

Challenges posed by Wiki and Collaborative Applications

Data stored in wikis and collaborative applications poses a number of unique challenges to the eDiscovery process:

  • Content may be web-based, or may reside on an internal server
  • A document or piece of content may have multiple authors and edit dates
  • In some cases, the application may be configured to store limited or no metadata
  • In SharePoint and some other applications, documents are stored in a database, and have relationships to other documents and files. These relationships may be important to preserve in eDiscovery.

Digital WarRoom preservation experts conduct collections from Wiki and collaborative applications in a manner that identifies and preserves document content, links and relationships, and available metadata.

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